Showing posts with label Nicola. Portofino. Show all posts
Showing posts with label Nicola. Portofino. Show all posts

Portofino's Thanks...

We often get Thank You cards from customers who have enjoyed their visit to one of our restaurants, but this is a new one.

There was a retirement party at Portofino on Friday night. There were 33 guests.
They must have really enjoyed themselves because below is the card we have received, signed by all the members of the party.
As soon as I arrived at work, Nicole, the assistant-manager showed me it, full of pride for a job well done.

It is my turn to say: "Thank you for coming to our restaurant, enjoying both food and service and not only that, but making our staff totally proud of themselves by sending them this card!"



Krimo's Departing Joy...

She's on her way. Our Joanne, Joey, Jo... Five and a half years at Portofino.
Joey started with us at the tender age of 16, did her A-levels and then went to University. All the while, she progressed from trainee to head-waitress, from a shy teenager to a very confident young woman.
She has at last found a full-time job in her field of expertise.

Joanne is very much like many of the young employees who have helped us grow from a tiny restaurant, seating 32 people at Seaton Carew to three busy restaurants around the Marina.

These young kids start with us straight out of school and remain at least two years, while they take their A-levels. A few stay on even after they have started at one of the four local universities, Teesside, Durham, Sunderland or Newcastle. These turn out to be very valuable to the continuity of our operation. They get to coach and train new recruits fresh from school, shaping them in a very short time, into very capable members of staff.























This cycle has been going on for the last 24 years. Many of our earlier recruits often visit our restaurants with fiancés, husbands or wives, and quite often teenage children.

We have employed their younger brothers and sisters without even interviewing them. The mark left by their siblings was recommendation enough. As it happens, Joey's sister Nicole has been with us for the last two years.
(Nicole has just pointed out that she has been at Portofino for 3½ years!!!! Time flies when you're having fun, chick. I stand corrected. Sorry!)

Just like Nicola who left Krimo's a year ago to the day, Joey will be part of Portofino for a long time to come.
Thank you, babe!






















Do not forget to tell us what you will do on Valentine's Day. (Poll in the top right hand corner)